Last Updated: 01 June 2026

Welcome to Lilac Bridal Destination (“Lilac”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, make a rental booking, contact us, or use any of our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • City, State, and Postal Code

Order & Rental Information

  • Purchased products
  • Rental jewellery selections
  • Booking dates and event details
  • Delivery and return preferences
  • Customer service interactions

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address
  • Device Type
  • Browser Information
  • Website Usage Data
  • Cookies and Similar Technologies

Payment Information

Payments are processed through secure third-party payment gateways. Lilac does not store credit card, debit card, UPI PINs, banking credentials, or other sensitive payment information on our servers.

  1. How We Use Your Information

Your information helps us deliver a seamless and personalized experience. We may use your information to:

  • Process purchases and rental bookings
  • Confirm, manage, and fulfill orders
  • Coordinate delivery, pickup, and returns
  • Provide customer support and assistance
  • Send booking confirmations and rental reminders
  • Improve our products, services, and website performance
  • Respond to enquiries and feedback
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory obligations
  • Share promotional offers, new arrivals, and service updates (with your consent where required)
  1. Information Sharing & Disclosure

Your privacy is important to us. We do not sell, rent, or trade your personal information.

Information may only be shared with trusted third parties when necessary to provide our services, including:

  • Logistics and delivery partners
  • Payment processing providers
  • Technology and website service providers
  • Legal, regulatory, or government authorities when required by law

All third-party partners are expected to maintain appropriate security and confidentiality standards.

  1. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and rental obligations
  • Maintain business records
  • Resolve disputes
  • Meet legal, accounting, and regulatory requirements

Once information is no longer required, it is securely deleted or anonymized where reasonably possible.

  1. Data Security

Protecting your information is a priority. We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet can be guaranteed to be 100% secure.

  1. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Remember preferences and settings
  • Analyze website traffic and performance
  • Improve website functionality
  • Deliver relevant content and promotions

You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

  1. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Restrict or object to certain processing activities

To exercise any of these rights, please contact us using the details below.

  1. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, content, or policies of such third parties. We encourage users to review their respective privacy policies.

  1. Children’s Privacy

Our services are intended for individuals who are legally capable of entering into contracts and transactions. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will be posted on this page along with the revised “Last Updated” date. Continued use of our services after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Lilac Bridal Destination

📧 Email: lilacbridaldestination@gmail.com

📞 Store Enquiries: +91 89460 73843

💬 Rental Jewellery: +91 98433 54411

💬 Bangles & Jewellery Sales: +91 88381 63955

We value your trust and are committed to protecting your privacy while providing a secure and enjoyable shopping and rental experience.This version is suitable for a professional business website and includes important sections often missing from basic privacy policies, such as data retention, children’s privacy, third-party links, and customer rights.